Second Life grid down due to routing problems… again

I just posted the following issue in the JIRA, SVC-2077, as I noticed a disparity with LL billing. It simply was this, they apologise time and time again for service disruptions, which is nice, but their billing system never seems to experience the same problems 😉 So here is my call to the Lindens – why not link your service quality and availability to your billing systems as well. In other words, should we see a loss in services we will see the discounted tier the following billing cycle, as you, the Lindens, compensate us, the land owners, for our losses during such limited or non-existant service periods. This is fair, yes?

In a very simple statement, the sense of the current billing is made laughable: Today or in the present, if you deliver the service to us, we pay full tier; if you fail to deliver the service to us, we still pay full tier… No one in Linden land see any issue here? Well I do, and I am hoping that SVC-2077 will at least get you the Linden family, to take note of this unfairness, and see us into a new Havoc 4 era where service disruptions lead to discounted tiers in the month of that disruption.

Signs…

No, not the alien ones, but Hippo signs that we have placed across the resort in the hope of making it easier to communicate to all of you in-world. We are developing more ways for interaction and we ask you to give us any feedback you feel appropriate to better the service we give you through these and other methods.

Cheers

Dumi